It comes down to the question of not, “What’s wrong with you? What’s wrong with that kid? Why is he behaving like that,” to, “What happened to you,” which is a very different question.

https://www.cbsnews.com/news/the-life-changing-story-oprah-reports-this-week/

https://www.cbsnews.com/news/oprah-winfrey-treating-childhood-trauma/